Privacy Policy

Sunrise Therapy Connect operates a Georgia-focused online directory of pediatric therapy and related developmental-support providers. The Platform helps families find provider information such as location, therapy type, insurance the provider reports accepting, ages served, visit type and whether the provider reports accepting new patients.

Sunrise is not a healthcare provider, medical practice, emergency service, insurance company or referral service. We do not diagnose, treat, recommend treatment, manage care or choose a provider for your family. Families contact providers directly to confirm availability, insurance participation, credentials, licensing, services, pricing and suitability.

Family accounts

You can search the directory without an account. If you create one, we collect:

• First name
• Last name
• Email address
• Sign-in credentials, which are handled by the authentication service that supports the Platform (passwords are not available to Sunrise personnel in readable form)
• Basic technical and security information generated by the Platform when it is actually collected, such as an account identifier, account timestamps and device or network information associated with sign-in and security events

We do not ask families for a child’s name, date of birth, diagnosis, symptoms, medical history, treatment information, insurance member ID, medical documents or provider notes. Please do not submit that kind of information through the Platform.

Provider and practice information

Providers may submit, and Sunrise may also compile from publicly available business sources, information such as:

• Provider or practice name
• Professional or business contact information
• Office locations and service areas
• Therapy or service categories
• Ages served
• Insurance plans the provider reports accepting
• Availability, including whether the provider reports accepting new patients
• Visit types, such as in-clinic, in-home or teletherapy
• Website, profile description and profile images
• Licensing or credential information when the provider provides it
• Subscription and account status
• Records of subscription transactions. Complete payment-card details are handled by a payment processor when paid subscriptions are processed through one; Sunrise does not intend to store complete card numbers.

We use information to:

• Create and maintain accounts
• Operate directory search and saved-provider features
• Display and manage provider listings
• Send service, account and availability-confirmation messages
• Process provider subscriptions
• Provide customer support
• Maintain security and prevent misuse or fraud
• Improve website performance and usability
• Comply with legal requirements and enforce our agreements

We do not use family account information to recommend medical treatment or to decide which provider a child needs.

We share information only as reasonably necessary with the service providers that support the Platform, including hosting, authentication, database storage, email delivery and security. Those companies process information on our behalf under their own agreements and privacy practices.

Sunrise does not sell family account information.

Sunrise does not automatically disclose your name or email address to a listed provider because you viewed, saved or selected that provider. To reach a provider, you contact them directly using the contact details shown on their listing.

Information may also be disclosed when:

• Required by law, legal process or a governmental request
• Reasonably necessary to protect the rights, property or safety of Sunrise, our users or others, or to investigate suspected fraud or misuse
• Connected to a merger, acquisition, financing, sale of assets or similar business transfer, subject to applicable law
• You direct or authorize us to share it

The Platform is built and hosted on the Lovable platform, and the account authentication, database and file-storage services used by the Platform are the managed cloud services provided through that platform. Service and account email is sent through Lovable’s email delivery service. We do not publish infrastructure details, configuration values or internal identifiers.

We use reasonable administrative, technical and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration or destruction. No online system can guarantee absolute security, so please avoid sending sensitive information through the Platform.

We retain account information while an account is active and afterward for as long as reasonably necessary to operate the Platform, maintain security, resolve disputes, keep business and transaction records, comply with legal obligations and enforce our agreements. Retention periods vary by record type, and we do not promise a fixed deletion timeline.

You can update your own account details while signed in. To request access to, correction of or deletion of your account information, emailcontact@sunrisetherapyconnect.com from the address associated with the account. We may need to verify a request before acting on it.

Some records may be retained after a deletion request when legally required or reasonably necessary for security, fraud prevention, payment and transaction records, disputes or enforcement of our agreements.

Family accounts are intended for parents, guardians and other adults age 18 or older. Sunrise does not knowingly collect personal information directly from children under 13, and the Platform is not designed for children to create accounts. Please do not submit a child’s personal or medical information through the Platform.

If you believe a child has submitted personal information to Sunrise, emailcontact@sunrisetherapyconnect.com and we will take appropriate steps consistent with applicable law.

Sunrise is a directory. It is not designed or intended to receive, store or maintain medical records or protected health information on behalf of healthcare providers, and we make no claim of HIPAA certification or accreditation.

Please do not submit diagnoses, treatment records, insurance member numbers or other sensitive medical information through family account fields, contact messages or directory features. Information you give a provider directly — by phone, email, their website or their intake forms — is governed by that provider’s own privacy practices and legal obligations.

The Platform uses only the cookies and browser storage needed to operate it, such as keeping you signed in and remembering your session and basic preferences. We do not run third-party advertising pixels or third-party analytics tracking on the Platform. If we add optional analytics or advertising technologies in the future, we will update this Policy and provide the choices required at that time.

Listings link to provider websites and show provider phone numbers and email addresses. Provider websites, phone systems, intake forms and other third-party services have their own privacy practices, and Sunrise is not responsible for them. Review a provider’s privacy practices before sending them information.

We may update this Privacy Policy as the Platform develops or legal requirements change. When we make material revisions, we will post the updated version here and change the “Last updated” date above.

Sunrise Therapy Connect, operator of the Sunrise Therapy Connect website
Georgia, United States
contact@sunrisetherapyconnect.com

See also our Terms of Use.