Provider Agreement

Sunrise Therapy Connect is an online directory and discovery platform that helps families locate pediatric therapy and support providers in Georgia. Sunrise is not a healthcare provider, referral agency, staffing company, insurance company or representative of Provider. Sunrise does not control or participate in Provider's clinical decisions, treatment, scheduling, billing or professional services.

Provider represents that it has the authority to create, claim or manage the applicable practice or provider profile. Provider is responsible for maintaining all licenses, registrations, certifications, permits and insurance required for its services under applicable law. Participation on Sunrise does not constitute certification, accreditation or endorsement by Sunrise.

Provider is responsible for keeping its profile accurate and current, including:

• Services offered
• Locations and service areas
• Contact information
• Ages served
• Insurance networks accepted
• New-patient availability
• In-person, in-home or teletherapy options
• Website and business information

Provider agrees not to submit false, misleading or deceptive information. Sunrise may correct, restrict or remove information that it reasonably believes is inaccurate, misleading, unlawful or inconsistent with Platform requirements.

Provider is solely responsible for accurately identifying insurance networks it accepts. Displaying an insurance company or network on Sunrise does not guarantee coverage for a particular family, service or insurance plan. Providers remain responsible for communicating coverage, authorization and billing requirements directly to prospective patients.

Providers are responsible for keeping their Accepting New Patients status reasonably current. Sunrise cannot guarantee that availability information remains accurate between provider updates.

Sunrise may allow families to send inquiries or contact requests to Provider. Provider is responsible for responding to inquiries and determining whether it can appropriately serve a prospective patient. An inquiry does not guarantee an appointment, patient relationship, referral, reimbursement or revenue. Sunrise does not require Provider to accept any prospective patient.

Certain Sunrise provider features require a paid subscription. Before purchase, Sunrise will disclose the applicable:

• Subscription price
• Billing frequency
• Included features
• Renewal terms

Provider authorizes Sunrise or its designated payment processor to charge the payment method provided according to the selected subscription plan.

Unless otherwise disclosed at enrollment, paid subscriptions automatically renew for successive billing periods until canceled. The applicable renewal price and billing frequency will be disclosed before enrollment. Sunrise may change subscription pricing upon advance notice as required by applicable law. A pricing change will not retroactively change a billing period that has already been paid.

Providers may cancel their subscription at any time. Cancellation prevents the subscription from renewing for another billing period. Unless otherwise stated during purchase, paid profile features remain active through the end of the current paid billing period. Sunrise will provide an online method for providers to manage or cancel subscriptions where applicable.

Subscription payments are generally non-refundable once a billing period begins, except where required by law or where Sunrise expressly agrees otherwise. Canceling a subscription does not ordinarily result in a prorated refund for the unused portion of an existing billing period.

Sunrise may offer optional Featured or Sponsored placement. Featured placement will be identified appropriately and does not constitute an endorsement of Provider. Sunrise does not guarantee that paid placement will result in a particular number of impressions, inquiries, patients, appointments or revenue.

Sunrise does not guarantee:

• Search ranking
• Website traffic
• Family inquiries
• Patient leads
• Appointments
• New patients
• Revenue
• Insurance reimbursement

Results may vary based on location, services, competition, family search criteria, profile information and other factors.

Organic search results may be determined by factors relevant to a family's search, including location, therapy type, insurance, ages served, service format and availability. Purchasing a provider subscription does not guarantee a particular organic search position. Any separately purchased promotional placement may be identified as Featured or Sponsored.

Any professional relationship resulting from contact through Sunrise exists solely between Provider and the family or patient. Provider is solely responsible for:

• Evaluating prospective patients
• Determining clinical appropriateness
• Obtaining required consents
• Providing professional services
• Maintaining patient records
• Protecting patient information
• Billing and insurance matters
• Compliance with professional and legal obligations

Sunrise is not a party to the provider-patient relationship.

Provider agrees to handle information received from prospective patients through Sunrise in accordance with applicable privacy and professional requirements. Providers should not use family inquiry information for unrelated marketing or sell inquiry information to third parties. Sunrise's Privacy Policy governs Sunrise's own collection and use of information.

Provider retains ownership of its logos, photographs, descriptions and other provider-owned materials. Provider grants Sunrise a non-exclusive license to display, reproduce and use submitted materials as reasonably necessary to operate and promote Provider's listing and the Sunrise Platform. Provider represents that it has the right to submit and authorize use of those materials.

Provider may not:

• Submit false or misleading information
• Impersonate another provider or organization
• Claim services or credentials it does not possess
• Misrepresent insurance participation
• Misuse family inquiry information
• Attempt unauthorized access to Sunrise systems
• Scrape or systematically copy Sunrise's directory
• Use Sunrise for unlawful, fraudulent or abusive purposes

Sunrise may suspend, restrict or remove a provider profile when reasonably necessary because of suspected fraud, false information, misuse of the Platform, legal requirements, security concerns or material violation of this Agreement. Where appropriate, Sunrise may provide Provider an opportunity to correct an issue before removal.

Provider and Sunrise are independent businesses. Nothing in this Agreement creates an employment, partnership, joint venture, franchise, agency or clinical relationship between Sunrise and Provider.

Provider is solely responsible for its professional services, acts, omissions, treatment decisions and compliance with applicable professional standards. Sunrise is not responsible for claims arising from Provider's professional services or conduct.

To the fullest extent permitted by law, Sunrise Therapy Connect and its owners, employees, contractors and affiliates will not be liable for indirect, incidental, special, consequential or punitive damages arising from Provider's use of the Platform. Nothing in this Agreement limits liability that cannot legally be limited.

To the extent permitted by law, Provider agrees to indemnify and hold harmless Sunrise Therapy Connect and its owners, officers, employees and affiliates from claims, losses, liabilities or expenses arising from Provider's professional services, submitted information, unlawful conduct, violation of this Agreement or infringement of another person's rights.

Sunrise may update this Agreement as the Platform, provider services or legal requirements evolve. Material changes affecting paid subscriptions will be communicated as required by applicable law.

Provider may stop participating in Sunrise subject to applicable subscription and cancellation terms. Termination does not eliminate obligations or liabilities that arose before termination.

This Agreement is governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

This Provider Agreement, together with the applicable Terms of Service, Privacy Policy and subscription disclosures presented at purchase, constitutes the agreement governing Provider's participation in Sunrise.

Sunrise Therapy Connect, operator of the Sunrise Therapy Connect website
Georgia, United States
contact@sunrisetherapyconnect.com